We Asked, You Said, We Did

Below are some of the topics we have recently consulted on and their outcomes.

We Asked

We want BSL users to help us;

  • by testing Contact Scotland
  • with changes to our website
  • with our BSL interpreting and translating guide for staff before any contracts are agreed with BSL Interpreters
  • by telling us which of our staff should be trained first
  • by telling us if the staff training is what you wish it to be
  • by meeting with us at least twice a year to make sure our plan is progressing as you wish  and telling us if it isn’t!

You Said

From 11 June event:

  • Our Plan needs to be written in Plain English
  • More staff need to be trained in BSL
  • More staff need awareness training in BSL and Deaf Culture
  • We need to use BSL qualified interpreters and other support when required for meetings
  • Communication for BSL parents and BSL children needs to be good so parents are more involved
  • Access to jobs and further learning is important
  • We need to improve access to health services
  • BSL users would like to be more included at events and other activities in the local area
  • Local political parties should be doing more for BSL users

We Did

By 28 June event:

  • Met with different people who contacted us to submit their ideas
  • Shared the feedback with Dundee and Angus Councils (and they did the same in their meetings)
  • Our plan was rewritten in Plain English where possible
  • Changed some of the actions in our draft plan to make sure what you have asked us to look at is included

We Asked

The Gypsy/Traveller Community whether they agreed with the proposed themes

You Said

Gypsy/Traveller community members were consulted on the themes and revised actions during July and August with opportunities to comment also made available online.  

Three specific comments were received from community members relating to (i) the lack of a bus stop near the Gairney Bridge/Greenacres site in Kinross;  (ii) a request for the provision of more information about events and (iii) a request for information on the themes and actions to be provided in Plain English.

We Did

These issues will be responded to as the Action Plan is taken forward.