Perth Taxi Unmet Demand Survey

Overview

We have commissioned a taxi unmet demand survey and are seeking your feedback regarding your view of taxi services.  

Licensed vehicles fulfil a vital role in our society and this is an opportunity to tell us what is good about taxi services or whether you feel that there are any aspects that could be improved, or any measures which would enable you to make better use of taxi services. 

Our consultants, LVSA, are undertaking the consultation and have prepared an online survey (see link below) for completion by members of the public. The survey complies with Scottish Government Guidance.

In addition, activity at taxi ranks will be analysed over several days.  The analysis of taxi rank activity includes assessment of the number of people hiring taxis, who had to wait for a taxi to arrive, relative to the number of people hiring taxis, which were already waiting at the ranks.  If people have to wait at taxi ranks for taxis to arrive, this is considered to be unmet demand.  If the unmet demand is excessive, then this is considered to be significant unmet demand and may require measures to be implemented to address the situation.  A range of measures may be considered. 

Why your views matter

This survey will check that the quality and availability of taxi services are suitable and sufficient to serve all sectors of society.