Perth & Kinross Council British Sign Language (BSL) Plan

Closed 31 Oct 2018

Opened 1 May 2018

Feedback updated 28 Mar 2019

We asked

We want BSL users to help us;

  • by testing Contact Scotland
  • with changes to our website
  • with our BSL interpreting and translating guide for staff before any contracts are agreed with BSL Interpreters
  • by telling us which of our staff should be trained first
  • by telling us if the staff training is what you wish it to be
  • by meeting with us at least twice a year to make sure our plan is progressing as you wish  and telling us if it isn’t!

You said

From 11 June event:

  • Our Plan needs to be written in Plain English
  • More staff need to be trained in BSL
  • More staff need awareness training in BSL and Deaf Culture
  • We need to use BSL qualified interpreters and other support when required for meetings
  • Communication for BSL parents and BSL children needs to be good so parents are more involved
  • Access to jobs and further learning is important
  • We need to improve access to health services
  • BSL users would like to be more included at events and other activities in the local area
  • Local political parties should be doing more for BSL users

We did

By 28 June event:

  • Met with different people who contacted us to submit their ideas
  • Shared the feedback with Dundee and Angus Councils (and they did the same in their meetings)
  • Our plan was rewritten in Plain English where possible
  • Changed some of the actions in our draft plan to make sure what you have asked us to look at is included

Results updated 28 Mar 2019

  • Community Participation event held 11 June 2018 with BSL interpreter support to discuss draft BSL Plan.  Notes from event fed into planning group. 
  • Individual meetings also held with BSL users. 
  • Plan redrafted and shared. 
  • Further Tayside-wide joint consultation event held 27 June 2018 with Dundee and Angus Councils and NHS Tayside. 
  • Further draft plan shared for comment prior to Plan being finalised by October deadline and published.



Development of a BSL Plan for local BSL users. The local plan will have the same long term aims as the Scottish Government BSL Plan 2017 – 2023 and aims to set out actions to improve how BSL users find out about our services, and to make sure BSL users have equal access to them.

Why your views matter

Importance of working more closely with BSL users so they can tell us how to make our services more accessible to them.


  • All Perth & Kinross


  • Amnesty Groups
  • Area Partnerships
  • Businesses
  • Campaign Groups
  • Community Councils
  • Community Groups/Organisations
  • Community Planning Partners
  • Developers/Investors
  • Education Institutions
  • Environmental Groups
  • Housing Associations
  • Local Authorities (External)
  • Partner Agencies
  • PKC Employees
  • Professional Bodies
  • Public Sector Bodies
  • Rural Communities
  • Stakeholder Organisations
  • Tenants and Residents Associations
  • Transport Groups
  • Unions
  • Voluntary Groups/Organisations
  • Asylum Seekers and Refugees
  • Children and Young People
  • Civil and Public Servants
  • Council Tenants
  • Elected Members
  • Homeless People
  • Jobseekers
  • Landowners
  • Lesbian, Gay, Bisexual and Transgender People
  • Licence Holders
  • Low Income Households
  • Men
  • Minority Ethnic Groups
  • MSPs, MPs, MEPs
  • Older People
  • Parents, Carers and Guardians
  • People with Disabilities
  • Public Transport Users
  • Road Users
  • Service Users
  • Students (Further Education)
  • Visitors and Tourists
  • Volunteers
  • Women
  • All Residents of Perth and Kinross


  • Disabilities